Here is the email that @
Wearethemods received in regards to Mr Webb's gravestone.
Email:
From: Enquiries <----------->
To: ------------
Sent: Thursday 17 April 2025 at 09:42:57 BST
Subject: RE: CWGC Enquiry Acknowledgement Website Enquiry Form
Dear [[@Wearethemods]] ,
Many thanks for contacting the enquiries team at the Commonwealth War Graves Commission and taking the time to let us know of the condition of the headstone of Stoker Joseph Thomas Webb. I would also like to apologise for the delay in responding to your enquiry.
I would like to explain that we are no longer using chemical biocides to clean the headstones, but a product that feeds off the algae that grows on the stone. Unfortunately, this takes a longer period to work, so our headstones may not look to be up to the usual expected standard. They may also have seasonal greening, which will naturally dry off with the spring sunshine. The headstone of Stoker Webb is also under the crown of a mature lime tree, which would encourage the growth of lichen and algae.
I have informed the Regional Manager of your concerns, and I know that he will arrange for a site inspection at the earliest opportunity, or arrange for one of our Eyes On Hands On Volunteers (EOHO) to clean the headstone in the interim of a site visit.
I would like to thank you for your shared commitment to ensuring the correct and fitting commemoration of those who served, and if I can be of any further help in the meantime, please don't hesitate to get in touch.
Kind regards,
*****
Customer Service Advisor
Thanks for getting this response @Wearethemods
Hopefully the grave will look more presentable soon.
